Once your order is placed, you can track it on our Order Tracking page using your Order ID and Mobile Number. We’ll also send tracking updates via email and SMS.

We offer hassle-free returns within 7 days of delivery. The item must be unused and in its original packaging. Visit our Returns Policy page to initiate the process.

Yes, we offer free shipping on orders above AED 100 across the UAE. Orders below that amount may have a small shipping fee depending on the delivery location.

You can reach our support team via email at teklivostore@gmail.com or call us at 0318-7022272 (9 AM – 6 PM, Sunday to Thursday). We’re happy to help!

Yes, you can modify or cancel your order within 2 hours of placing it. After this window, the order might already be processed for shipping. Please contact our team immediately if changes are needed.